Hospitality to gain in-store demographic insight in new partnership.

World leading audience intelligence provider for digital signage joins revolutionary InnovateUK co-funded project.

Knowing your customer has never been more important. Store Performance has partnered with Quividi, the pioneer and World #1 audience & content intelligence platform for Digital Signage, to provide in-store insight to its fast food, coffee and convenience chain customers.

In hospitality outlets, many customer behaviours have changed during the pandemic. As we emerge from the pandemic they will surely change again. Understanding this behavioural change will give companies a competitive advantage.

Quividi measures in real-time the footfall as well as the age and gender of your customers and their attention time to a point of interest. Combined with in-store sales, it offers a potent source of insight into your customers to increase conversion. Store Analysis Machine (SAM) will use the solution to offer store measurement and contextual promotion to digital menus, kiosk and drive thru.

Quividi is also participating in SAM AI, a ground-breaking, scaled analysis solution for retail that is co-funded by InnovateUK. Store Performance is looking for participants in the customer discovery phase of this project, details of the project and an application form can be found at

Tim Butler, Director Store Performance said “Quividi is the gold standard in audience demographics measurement, we are excited to add this solution to SAM and our SAM AI project. Allowing hospitality operators to deeply understand their footfall with actionable insights will help these business as they re-open their doors.”

“Turning audience insight into real-time business decisions is key to brick&mortar, which needs to have the same reactivity as e-commerce.”, says Laetitia Lim, Quividi’s CEO. “With Quividi’s audience & content intelligence platform now integrated with Store Analysis Machine, brands and retailers can plan and deliver targeted campaigns to the right audience and measure and optimize performance in real-time”.

As hospitality tackles the challenges of the “New Normal”, Store Performance and Quividi can help improve understanding, insight and promotion that reflects changing trading patterns at scale.

SAM AI gains Machine Learning Development Lead

We are very happy to welcome Niaz Chowdhury to our Store Analysis Machine Artificial Intelligence (SAM AI) project co-funded by InnovateUK.

The project emphasises strong academic collaborations with possibilities of recruiting one or two summer interns from the UK universities and funding collaborators to publish in highly reputed open access journals. We’ll be in touch with UK academics and researchers for exploring potential opportunities soon. We aim to create a synergy of related research around this project to get the best out of it.

Niaz is a highly experienced computer scientist, with over 15 years’ practical and research experience in the field of knowledge management and machine learning.

He completed his PhD. In Computer Science in 2015 at the University of Glasgow and moved to the Open University in Milton Keynes leading research topics as part of the MK:Smart and Strategic Science initiatives. He is currently participating in the EU funded research initiatives DEL4ALL and QualiChain whilst at the Knowledge Media Institute.

Niaz has published 24 academic papers on computer science related topics and authored/edited 3 books including has latest “Inside Blockchain, Bitcoin and Cryptocurrencies” published in September 2019.

He has been awarded numerous academic scholarships and awards for his undergraduate and postgraduate work. His latest work has contributed to the COVID-19 Antibody Test Certification, publishing work on the app architecture in April on ‘arXiv’ and in the IEE Open Journal of Engineering during April 2020.

Niaz comments “SAM AI allows QSR, coffee and convenience chains to understand and react to insight at the time it matters, now! The complexity of the problem, the understanding of multiple data insights and the scale of the customer estates offers exciting revenue generating possibilities.”

Shape the future of an ‘always learning’ store promotion solution for multi-site food operators.

Store Performance is offering multi-site Quick Service Restaurants, coffee and convenience chains and their franchisees the opportunity to shape the future of an ‘always learning’ store promotion solution for multi-site food operators.

Many operators are now experiencing operational changes on a site by site and weekly basis. With each contextual change, historic data and scheduled content can no longer provide optimal promotion. Store Performance will change this with its Store Analysis Machine Artificial Intelligence (SAM AI) solution. Continue reading →